Privacy Policy

Only what a ticket needs.

• Your name, email address and WhatsApp number — so tickets and receipts can reach you.
• Your city — so the events we show you are ones you could attend.
• Your bookings, tickets and payment records.
• Basic technical data: device, browser and pages visited, used to keep the service working and secure.

We do not store card numbers. Payments are handled by our payment provider and we keep only the masked reference shown on your receipt.

To deliver tickets, take payment, provide support, prevent fraud, and meet our legal obligations.

Marketing is separate and optional. Ticket delivery and payment receipts are transactional and are always sent; you can ask us to stop sending anything else at any time.

Event organizers receive the attendee information they need to run entry — typically the name on the ticket and the number of attendees.

Our payment, messaging and hosting providers process data on our instructions and cannot use it for their own purposes.

We disclose data to authorities only where the law requires it.

Booking and payment records are kept for as long as tax and accounting law requires. Everything else is deleted or anonymised once the account is closed.

Deactivating your account does not cancel tickets you already hold — they stay valid and scannable.

You can ask us for a copy of your data, correct it, or ask us to delete it. Your profile lets you do the first two directly.

Requests go through the help centre and are answered within 30 days.

tikk.at is operated by Ahura Technosoft LLP, Ahmedabad, Gujarat, India (“tikk.at”, “we”, “us”).

Data protection queries reach us through the help centre.